Privacy Policy

1. Information We Collect

When you use 3DBAi, we may collect the following information:

• Account Information: Email address, display name, and profile picture.
• Usage Data: Credit usage, render history, and feature interactions.
• Uploaded Content: Images you upload for rendering purposes.
• Payment Data: Transaction records (processed securely through third-party payment providers).

2. How We Use Your Information

• To provide and improve the Service.
• To process transactions and manage your account.
• To communicate important updates about the Service.
• To ensure security and prevent fraud.
• To analyze usage patterns and improve user experience.

3. Data Storage & Security

Your data is stored securely using Firebase (Google Cloud Platform) with encryption at rest and in transit. We implement industry-standard security measures to protect your information. However, no method of electronic storage is 100% secure.

4. Uploaded Images

Images you upload are used solely for the purpose of generating renders. We do not sell, share, or use your uploaded images for training AI models without your explicit consent. Uploaded images may be temporarily stored for processing and cached for your convenience.

5. Third-Party Services

We use the following third-party services:

• Google Firebase: Authentication, database, storage, and hosting.
• Google Gemini AI: Image generation and processing.
• Google Analytics: Anonymous usage analytics.

These services have their own privacy policies that govern their use of your data.

6. Cookies

We use essential cookies and local storage to maintain your session and remember your preferences. We also use Google Analytics (through Firebase) to measure how the site is used — for example page visits, sign-ups and purchases. These measurements are not linked to your name or email. We do not use third-party advertising cookies.

7. Your Rights

You have the right to:

• Access your personal data stored in our system.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your render history.

To exercise these rights, contact us via Line.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related inquiries, please contact us via Line @327lihoa.